Ava does not sit on an island. She plugs into the tools your team already uses — calendars, CRMs, legal practice management, and automation platforms — so every call creates a record, a booking, or a lead without anyone retyping a thing.
If your team lives in it, Ava can write to it. These are the platforms we support natively today — with more added every quarter based on client demand.
Auto-book consultations into shared or personal calendars
Squarespace-native scheduling with intake form sync
Real-time availability check and instant booking
Lightweight scheduling for small teams and solo practice
Time, billing, and matter-management sync
Client intake pushed straight to matter records
CRM, desk, and inventory-aware routing rules
Contact creation, deal-stage updates, and ticket routing
Enterprise-grade lead handoff and opportunity logging
Trigger 5,000+ apps from any Ava conversation event
Your stack is unique. If a platform you rely on is not on the native list above, our engineering team can build a secure, documented custom integration against its public or private API — usually within one sprint.
We review the target API docs, auth method, rate limits, and data model. You receive a scoped proposal with timeline and flat fee before work begins.
Token-based auth, encrypted storage, and retry logic with exponential backoff. Every integration is tested against a staging sandbox first.
You get a runbook: how it works, how to rotate credentials, how to monitor health, and how to extend it if your workflow changes.
APIs change. We track deprecation notices and breaking changes for the integrations we build and patch them before they affect your calls.
Included in every subscription. If you do not have a system yet — or your current one is held together with spreadsheets and hope — we build you a complete, branded virtual receptionist and CRM platform from scratch.
Custom greetings, intake scripts, and escalation trees matched to your brand voice. Every call logged, searchable, and auditable.
A lightweight CRM built for how service firms actually work. Contact history, case notes, document links, and status tracking in one view.
Your availability, your rules. Ava books appointments, sends confirmations, and handles reschedules without opening another tab.
Structured messages delivered by email, SMS, or Slack. Smart alerts when a high-value caller checks in or a deadline is approaching.
Role-based access, audit trails, signed BAAs, and data handling workflows designed for HIPAA, SOC 2, and GDPR from day one.
Custom domain, branded caller experience, and a client portal that looks like you built it — because you did, with us.
You already run on Calendly, HubSpot, or Clio. Ava connects natively and writes clean data into your existing records from day one.
You have a proprietary or niche system. We scope, build, and maintain a secure connector so Ava talks to it like a first-class citizen.
No system yet, or your current one is failing. We ship a complete virtual receptionist + CRM built around your workflow and brand.
Tell us what you run today. We will map the cleanest integration — or the right custom build — in one conversation.
Response within one business day.